Ticket Terms & Conditions

In these Terms & Conditions, the “Organiser”, “Us”, “Our”, or “We” means Events at Millington Hall Farm and “Event” shall mean the event, experience or show printed on a ticket.

Tickets to all Events are issued on behalf of the Organiser and are subject to the following terms and conditions:

1. Admission to any Event will only be granted to persons with a valid ticket or persons named on a valid ticket.

2. Tickets cannot be exchanged or refunded after purchase and there are no refunds in the event of non-attendance. It may be possible to change the named party on a ticket or reschedule a ticket(s) to another date, subject to availability and a minimum of 2 weeks notice before the Event date. Please get in touch with the booking team.

3. Booking fees or transaction fees are not refundable in any circumstance.

4. For the safety of people at the Event, the Organiser reserves the right to refuse admission and conduct security searches as deemed appropriate. The Organiser reserves the right to refuse admission or to eject any person appearing to be intoxicated, under the influence of drugs, showing signs of Covid-19 including a high temperature or a persistent cough, refusing to wear a mask when required to do so (unless they are unable to do so due to an underlying health condition), otherwise behaving dangerously or inappropriately, or for any other behaviour likely to cause damage, injury, nuisance and annoyance or for failure to comply with the reasonable request of the Organiser.

5. If the Event is rescheduled or moved, the Organiser will offer the option to either retain or exchange tickets for a new date/location. If the Event is cancelled, the Organiser will offer the option to transfer all tickets to a future event or a refund. Booking Fees and/or Transaction Fees are not refundable in these circumstances.

6. If the Event is rescheduled, changed, moved or cancelled the Organiser cannot be held responsible for any resulting costs incurred by ticket holders for travel, accommodation and other related goods, services or compensation.

7. The Organiser reserves the right to alter or vary the content or timing of any part of the Event in circumstances beyond its reasonable control without any obligation to make any refunds or exchange tickets.

8. The Organiser will not be held responsible for any loss, damage, death or injury howsoever caused unless (i) the relevant party has breached its legal obligations; and (ii) such loss or damage is a direct and reasonably foreseeable result of the breach. For the avoidance of doubt, the Organiser will not be responsible for the actions of any third party, including, but not limited to, tutors or demonstrators.

9. If all or any of the Event is planned to take place outdoors it will take place regardless of weather conditions (unless deemed unsafe by the safety officer). There are no refunds for bad weather (at indoor or outdoor events). We strongly advise that you come dressed appropriately for an outdoor Event.

10. The Organiser does not accept any responsibility for any loss or damage to personal property brought to the Event.

11. Visitors may be filmed, photographed or sound recorded for broadcast, publication or security purposes whilst at the Event by the Organiser.

12. It is a condition of your admission to the Event that no commercial (non-private) use may be made by you of the Event or any part of it.

13. Visitors are not permitted to bring animals to the Event with the exception of guide, assistance and hearing dogs.

14. Please check your route prior to travelling to ensure you arrive on time. The Organiser is not responsible for any delays due to travel disruptions.

15. Every effort will be made to admit latecomers at a suitable break, but admission cannot always be guaranteed.

16. In accordance with the law, visitors aged under 18 are not permitted to purchase/sample alcoholic drinks.

17. The relevant United Kingdom law will apply to these Terms and Conditions and the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to the Terms and Conditions.