FAQs

We offer standard UK mainland delivery within 3–5 working days across our range of food products, barbecue equipment and accessories.

Working days are Monday to Friday, excluding bank holidays.

We offer FREE standard UK mainland delivery on all orders of £75 or more.

For orders below £75, our standard delivery charge is £5.95.

 Orders placed before 12pm (midday) on a working day will be processed the same day.

Orders placed after 12pm will be processed on the next working day.

Orders placed during weekends or bank holidays will be processed on the next working day.

Please note that processing your order does not necessarily mean it will be dispatched on the same day.

The farm address is Millington Hall Farm, Millington Lane, Altrincham WA14 3RN.

The google pin to our main gate is here.

Yes, we have parking for up to 20 cars.

Areas of some experiences are situated outdoors, and pedestrian access to the experience area is from a stony parking area over a grass path with no handrail. We do aim to make our experiences enjoyable for everyone, so please contact us to discuss your accessibility requirements before your visit.

Unfortunately there are no hearing loop facilities available at the farm.

We regret that the food served at the farm is not halal/kosher.

We encourage any of our guests to reach out in advance of your visit to make sure we are ready to provide a safe and enjoyable experience.

You can contact us in advance of your booking at bookings@millingtonhall.com or on our phone number 0161 515 7620.

Experiences which do not include outdoor elements will take place in a heated indoor space. Experiences with outdoor elements, such as grilling or barbecue cookery, partially take place in covered outdoor spaces, so please make sure that you bring appropriate seasonal clothing if you want to take part in these segments.

Choose the amount you’d like to gift, add it to your basket and complete checkout. Your gift voucher will be delivered by email with a unique code, ready to send to the gift recipient.

Want something to wrap? At checkout, you can add on a Premium Physical Gift Card, beautifully presented and posted out to you or your recipient.

At checkout, enter your gift voucher code into the “Gift card or discount code” box and select Apply. The value of your voucher will be deducted from your order total.

If your order costs less than the value of your voucher, the remaining balance stays on your gift voucher and can be used towards a future booking or purchase.

Due to arrangements we make with local suppliers in advance, we regret that there are no refunds for cancellations. We may be able to accommodate date transfers if requested in advance of the experience date (subject to availability). Please get in touch at bookings@millingtonhall.com or via a web contact form.

Get in touch on 0161 515 7620 or at bookings@millingtonhall.com with your order info, and we will aim to get back to you as soon as possible. Please bear with us during busy periods, we will do our best to reach you quickly.